Today's businesses need to be able to communicate with their customers quickly and efficiently. So, the central system must have the option to record calls to achieve this. In "Smart Matrix", we offer you the services of systems for recording exchange calls within companies, regardless of their size and field of work, to be comprehensive and distinctive. Once these systems are activated, it is possible to access the calls received and get a transcript of the conversation along with knowing who is calling.
This premium service helps companies maintain high quality service, train new employees, and investigate disputes between company employees and customers if they arise.

- Service features:

• On-Demand Call Recording Systems: Simply press a button to start and stop recording when you want so that no one or any employee misses any important information.
• Automatic Call Recording Systems: The Automatic Call Recording (ACR) option allows you to automatically record incoming and outgoing calls.
• Easy-to-Setup Call Recording App: As part of a comprehensive business ecosystem, a custom app can help you and your business be more responsive and professional. Your admin/relevant employee can enable automatic call recording for all incoming calls to departments. It can also set up automatic registrations for one or multiple users with just a few clicks.