In "Smart Matrix", we offer you the services of an automatic answering machine system to respond to clients and customers in the various platforms of your company, whether on social media platforms or within the company's website, 24 hours a day.
This unique service provides companies with the opportunity to increase sales or productivity of the services provided, save time and efficiency, as the autoresponder system that relies on artificial intelligence (AI) can chat and talk to users and answer frequently asked questions. It also gives the company the opportunity to coordinate with customers or employees and present all the important information required to complete the services to the fullest.

- Service features:

• Improving the experience of corporate clients and websites in general.
• Reduce customer waiting times and provide immediate answers.
• Provide 24/7 customer support.
• Reducing the possibility of problems or conflicts that would normally occur between human beings due to the moods and emotions of both the service or sales representative and the customer.
• Reduce waiting times and streamline conversations to reduce the potential for customer stress and annoyance.
• Improved forwarding of customer inquiries.
• Add custom elements to the autoresponder system to enhance brand personality and corporate identity, and personalize the customer experience using artificial intelligence.

Companies and organizations can use the autoresponder bot system in the following ways:

Online shopping: In this case, sales teams can use an autoresponder to answer uncomplicated questions or provide useful information that consumers can look up later, including shipping price and availability.
• Customer Service: Service departments can also use the autoresponder bot system to assist specialized staff in responding to repeated requests.
• Virtual Assistants: The autoresponder bot can also act as a virtual assistant.